Refund & Return Policy


 

At Skymart, we want you to be satisfied with your purchase.

Returns

You have [7/14/30] days from the date of delivery to request a return.

To be eligible:

  • Item must be unused and in original condition
  • Must include original packaging
  • Proof of purchase (order number/receipt)

Non-returnable items

  • Opened or used personal care products
  • Sale or clearance items (if applicable)
  • Gift cards

Refunds

Once we receive and inspect your return:

  • Approved refunds will be issued to your original payment method
  • Processing time: 5–10 business days

Return Shipping

  • Customer is responsible for return shipping costs (unless item is defective or wrong)

Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours at:
📧 [your email]